I prefer communications between consults to be via email. And while I do allow for clients to send me emails to clarify and ask questions (especially when they just start working with me, or following new prescription etc.); Communications between consults may incur fees if they fall outside of the ‘reasonably expected’ in the course of the process. Or; if they are initiated by you and need more than a quick reply from me (eg include reassessing and making changes to prescription etc.) In these cases (and within my discretion) and after I discuss this with you; a NZ$25 fee will apply to my email replies. There is also the option (for existing clients) to book a short Interim consult to speak to me between consults about their progress if needed, at a fee of NZ$40.
Booking is easy via my online system.